Covid – 19
Well 2020 hasn’t turned out to be the year any of us were expecting so far, adventures have been postponed, we are missing our loved ones and our day to day lives have been turned upside down. But hopefully, summer will be a little better…
At SURF Watergate we had so many plans for the introduction of the new decade, from surf competitions to BBQ’s, paddle outs to beach games and so much more. But for the first part of this year we have done as many others across the county have and stayed at home.
Now the Government and Surfing England have deemed it safe to do so, we plan to reopen, adapting to the new world and adopting new procedures to keep you and our staff safe in these, the strangest of times! We are also thrilled to say that the RNLI are patrolling Watergate Bay for added safety.
There will be some changes to the way we operate, right from the booking process, to ensure we can open as safely as possible without compromising your experience!
What are we doing?
With the risk of repeating what we have all heard so many times, it is vital to ‘stay alert’ now more than ever. Safety is at the forefront of everything we do here at SURF Watergate and it has taken a lot of time and planning to ensure we are ready and comfortable to begin a phased reopening of the business, following all government advice.
We have an amazing team here at SURF Watergate with experience teaching all over the world, with coaching qualifications and SLSGB Surf Coach Safety & Rescue . That experience has been vital in the reopening of the surf school and we have spent a lot of time working through government guidelines and advice from the governing body… so what’s new?
Group lessons will have 5 clients per session MAXIMUM until further notice and social distancing will be adhered to throughout the lesson. We are located next to a normally busy bar which buzzes with activity. We love our neighbours at WAX Watergate Bay and this year they need a little more space to be able to operate at all, so we are helping out by moving our meeting point and limiting the number of people within the surf school.
Booking – All bookings must be made over the phone, via email or through our website to minimize foot fall within the SURF School. Payment for all lessons must be made prior to arrival which will reduce the handling of cash.
Signage – There is plenty of signage around to help you navigate our new system, but don’t worry, our team will also be around to answer any questions.
Enrolment forms – These will all be sent to you via email upon booking your lesson and must be completed prior to arrival. If you forget, WIFI is available at WAX Watergate Bay but you must have your own laptop or smart device to access the form.
Arrival – Rather than coming into the surf school, our coaches will meet you on the grass opposite SURF Watergate in our new designated surf zone! Don’t worry, we have made it obvious where we are!
Changing – There will be no changing facilities this summer, other than a gazebo on the grass, so please have your swimsuit on ready and don’t forget your towel. If you would like to pop back to your car to change, we don’t mind!
Personal Belongings – Please bring as little with you as possible, last year people left us with everything but the kitchen sink, this year we ask you are a little more strict with what you think you will need. You will be provided with a sanitised box to place your items in, which will be locked away during the lesson and returned to you at the end of the fun.
Day Lessons – This will be tough for us, we love hanging out between lessons and grabbing lunch with you. Unfortunately this year their will be limited space so we ask that you either go off site, or head into WAX Watergate for your lunch before returning for your next lesson
Social Distance Lessons – Pushing clients onto waves and aiding with moving out past waves will be put on hold until it is safe to resume contact. Instead, we will use fault correcting feedback and visual examples to help you progress. Be prepared for a couple of nose dives and wipeouts, but that’s all part of the fun!
Age Limits – Children under the age of 12 must be accompanied by an adult. You can join the lessons and be part of the fun or hire a wetsuit and get in the water to support your little one throughout the lesson. Kids Only lessons will be unavailable until further notice.
Equipment – We ask that customers bring their own equipment where possible. Our wetsuits are soaked in Milton sterilising fluid and as an added safety measure, we will place suits on rotation to minimise any risk of Covid-19 transmission. Surfboards will be sprayed with the same disinfectant, before and after each use.
All equipment will be brought to you on the grass by our coaches, you will return the equipment to the same place for our team to deal with after the lesson.
Customer Skill Levels – This is always a tricky one, but we ask you to be really honest with yourself and us, regarding your skill level. We have a chart to help you decide what level surfer you are and therefore help us plan for your lesson before you even arrive. We know you will, but please always listen to your coaches instructions, they know best and want to keep you safe. We hate to have to say this, but if you do not listen and put yourself or anyone else in danger, we will simply stop the lesson.
ENJOY YOUR EXPERIENCE AT SURF WATERGATE
We have all been cooped up for so long the draw of the ocean is even stronger now, so if you would like to join a safe and fun surf lesson, check out our full range of lessons here.